You may return non-mounted tires within 7 days of delivery for a full refund (minus original and return shipping costs). The original and return shipping costs will only be refunded if the items purchased is a result of our error (you received an incorrect or defective item, etc.). Any mounted tires are ineligible for a refund of any sort unless the item is found to be defective at time of installation.
You should expect to receive your refund within 7 days of Tire Giants receiving the returned merchandise, however, in many cases you will receive a refund more quickly. If you need to return an item, simply login to your account, follow the instructions and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. You may also give us a call at any point 215-941-4423.